How to Report Cyber Crime in Pakistan
A cyber crime complaint in Pakistan for PECA offences is directed to the investigation agency framed in the amended PECA section 29 — the National Cyber Crime Investigation Agency (NCCIA). This page is general legal information: it does not guarantee outcomes, timelines, or recovery of money.
Before you file
Preserve screenshots, URLs, transaction IDs, phone numbers, and original message threads before accounts disappear. Do not rely on memory alone. See the evidence checklist guide for a practical list — it is not an official statutory schedule.
Secure your email, banking apps, and SIM. Contact your bank or mobile wallet through official apps or published helplines if money moved. Parallel civil or bank dispute processes are separate from a PECA criminal complaint.
Where to file (PECA offences)
For offences under PECA, follow the official NCCIA complaint process. The public complaint host is https://complaint.nccia.gov.pk/ — open it in a browser, confirm you are on that official domain, and follow current on-screen instructions. LawHub does not accept or forward complaints.
Searches for “FIA cyber crime complaint” still reflect the pre-2025 investigation framework. After the Prevention of Electronic Crimes (Amendment) Act, 2025, substituted section 29 establishes NCCIA; section 50A covers the transitional period until the Authority and NCCIA are established. Use the NCCIA complaint page for that legacy-context explanation.
What this guide does not claim
Not every online dispute is a criminal offence. Payment disagreements, defective goods, or civil debt may belong in consumer, civil, or platform processes instead of — or in addition to — a PECA complaint. LawHub will not tell you that filing guarantees arrest, conviction, or fund recovery.
Applicable PECA provisions
Links open LawHub’s National corpus text for PECA 2016. Read the full section before relying on a short label.
Evidence checklist
- Timeline of what happened (dates and channels)
- Screenshots and exported chats
- Transaction IDs / receipts
- URLs, phone numbers, and account handles
Practical next steps
- Read the evidence guide and assemble your pack.
- Open the NCCIA complaint guide, then the official portal.
- Consult a verified advocate if the loss is high-value or evidence is complex.
Related cybercrime topics
Find a cyber crime lawyer
Directory results only include advocates who self-reported Cyber Crime & Online Fraud (or the broader Cyber / Technology Law tag). LawHub never infers specialization from names, bios, or cities.
FAQ
- Is “FIA cyber crime complaint” still the correct process?
- That phrase is a common legacy search. Under the 2025 Amendment, PECA section 29 establishes NCCIA as the investigation agency for PECA offences. Follow official NCCIA instructions and verify the live portal rather than outdated third-party guides.
Sources & provenance
- The Prevention of Electronic Crimes Act, 2016 (Pakistan Code consolidation) — Ministry of Law and Justice, Government of Pakistan (Pakistan Code). National corpus consolidation_date 2025-02-07; source_id pakistancode-peca-2016.
- Prevention of Electronic Crimes (Amendment) Act, 2025 (Act No. II of 2025) — Majlis-e-Shoora (Parliament) / Senate Secretariat gazette publication. Presidential assent and Gazette Extra. publication 29 January 2025; [94(2025)/Ex. Gaz.].
- NCCIA online complaint portal — National Cyber Crime Investigation Agency (complaint.nccia.gov.pk). Host complaint.nccia.gov.pk resolves on the public DNS (Cloudflare). Bot fetches may receive HTTP 403; users should open the official domain in a browser and follow current on-site instructions.