Section 21: Provision of medical facilities.―(1) The owner of every hotel registered and licenced

21. Provision of medical facilities.―(1) The owner of every hotel registered and licenced under this Act shall provide the following medical facilities for guests, namely: ― (i) One and two star hotels: (a) A doctor on call available in close proximity of the hotel premises. (b) First aid equipment and a reasonable stock of life saving drugs. (c) Two employees trained and qualified in first aid. (d) Ensure availability of an ambulance, van or car to rush patients to a hospital in emergencies. (ii) Three star hotels: (a) As in sub clauses (a) to (c) in clause (i). (b) A drug store or chemist’s shop with twenty-four hours’ service, if no existing in close proximity. (c) An ambulance or van. (iii) Four and five star hotels: (a) A doctor on call available in close proximity of the hotel premises. (b) A separate consulting room with reasonable stock of life saving drugs and first aid equipment. (c) Four employees trained and qualified in first aid. (d) An ambulance or a van convertible into an ambulance in emergency. (e) A drug or chemist's shop with twenty-four hours' service, if not existing in close proximity. (2) The management of a hotel shall take all possible care and provide all necessary medical aid without any loss of time to a guest suffering from any serious attack, including heart attack and haemorrhage, or an accident.

Effective date: 1976-01-01

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