Section 2S: Handling of complaints by social media platforms — Prevention of Electronic Crimes Act, 2016 (PECA)

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2S. Handling of complaints by social media platforms.__ The social media platforms shall maintain an effective and transparent procedure for handling complaints about unlawful or offensive online content. The social media platforms shall supply users with any easily recognizable, directly accessible, and permanently available procedure for submitting complaints about unlawful or offensive online content.

Effective date: 2016-08-18

Related sections

Section 2R: Unlawful or offensive online content Section 2T: Social Media Complaint Council Section 2Q: Enlistment Section 2U: Violation or non-implementation Section 2: Definitions Section 2V: Tribunals

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